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(*The trainer is the author of an ISTD award
winning book ‘Water The Roots’ on the subject that has attracted testimonials
from international authorities) Trainer and Facilitator: Anil Bhatnagar A. DURATION:
2 days, & 3 days versions* B. HOW
THIS WORKSHOP IS DIFFERENT FROM OTHERS ON THE SUBJECT: This power-packed
workshop is partly based on Anil Bhatnagar’s thoroughly researched book
"Water The Roots' on the subject, which has been adjudged by the Indian
Society for Training and Development as the second best to be published
(among all categories—the first prize was awarded to a book on computer
software) in the country in the year 2001-2002. This workshop bears a stamp of class and is
not among the ordinary run-of-the-mill workshops on the subject. It hits the
nail on the head and straightaway goes to the root of problems relating to
interpersonal communication/skills and transforms the participant into a
powerful communicator. The workshop unearths the blocks that keep one from
becoming the effective communicator one has the potential to be through
beliefs questionnaires and bulldozes them through powerful role-playing and
auto-suggestion exercises. Apart from this, the workshop utilizes the latest
and the most effective tips and techniques available on the subject anywhere
in the world. The participants feel the difference in their
level of confidence with which they can face life after attending this
workshop. Others can easily distinguish such a person from those who have not
been as fortunate! C. OBJECTIVES
·
To remove psychological
barriers so as to be able to contribute to their team through open
communication.
·
To make the participants
aware of ineffective as well as effective styles of communication, and to
make them rehearse the later so that they could switch over to more effective
style through a daily awareness, and practice.
D.
CONTENTS: 1. Introductory: ·
Rules to follow in the workshop ·
The invisible
connection that binds us all together.
·
Basic goals of
communication ·
Six stepped
communication cycle ·
Exs 2.
Opening Up To Open Communication ·
Importance
of open communication ·
Roadblocks
to open communication ·
Role Play ·
Johari
Window ·
Exs ·
Communication
strategies: Four quadrants ·
Role play ·
Exercise ·
Empowering
your words: Do you speak words or merely sounds? 3.
The Art And Science Of Giving And Receiving Feedback ·
Seven
infallible secrets of developing effective listening skills. ·
Power of
appreciation ·
What is
feedback and how to make it effective? ·
Barriers
to giving and receiving feedback ·
How to
express grievances without offending anyone so that they can be addressed for
the common good. ·
How to
give and receive negative feedback without bringing down the morale of the
receiver. ·
Using the
power of questions and politeness. ·
How to
avoid the trap of generalizations and vagueness and be precise in
communication. ·
Developing
the habit of daily introspection, insight, and fore-sight regarding one’s
transactions. E. METHODOLOGY
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